Jammer Tips

Hidden Treasure

by , under Adventures, Games, Jamaa Mysteries, Jammer Tips, Random Stuff

treasure 4

Jammers of all shapes and sizes love the new Adventures in Jamaa. Did you know that there is more to the Adventures than meets the eye?

When you are on an Adventure, be sure to look for side passages or hidden paths: sometimes they can lead to hidden treasure! We’re not entirely sure which Adventures have treasure hidden in them, and we don’t know how much treasure there is, but we know that it’s out there, waiting to be found!

How many hidden Adventure treasures have you found?

Having Trouble Chatting?

by , under Jammer Tips

There are a couple of reasons you might not be able to type a specific word or words:

If you are using either Safe or Restricted chat and are unable to say certain words, then you have just discovered the Animal Jam safety chat filter! Animal Jam supports a clean and safe environment for all players, and we’re constantly updating our chat filtering system by adding and removing words. If you think a word is being filtered that doesn’t need to be, you can let us know by clicking the question mark button.

Did you know that there are 3 different kinds of chat options for all Jammers?

- New accounts start out with Restricted Chat, which allows you to type from a pre-selected dictionary of words.
- If you can’t type chat, but you can see other Jammers’ chat, it means that your account is set up with our Bubble Chat option.
- Safe Chat must be enabled by a parent. If you want Safe Chat, you will need to ask your mom or dad to help set this up for you.

In the meantime, you can use tons of different words in the Restricted chat dictionary, Bubble Chat messages, and emotes provided to speak with your animal friends! There are also animal actions like dancing, sleeping, and playing so you can express yourself!

How To Report A Jam-A-Gram

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We take the safety and security of all of our Jammers very seriously.  We are happy to let you know that we have highly trained moderators available 24 hours a day, 7 days a week to monitor all activities in Jamaa. If we find any Jammers breaking the Animal Jam Rules, we will be take swift and appropriate action on their account.

But you can help too!  When someone sends a Jam-A-Gram that breaks the Animal Jam Rules, please feel free to let us know by reporting them. Click the button that looks like a police badge on the right side of the Jam-A-Gram.

After that, just follow the instructions that pop up to submit the report. You can also find the report button by clicking on the sender’s Player Card at the bottom of the Jam-A-Gram.

If you have reported this player and they continue to send Jam-A-Grams that break the Animal Jam rules, did you know there’s a tool you can use so you never receive Jam-A-Grams from that player again? To use this tool, simply click on their Player Card (at the bottom of the message), then click this button:

By doing so, you will no longer see this player’s Jam-A-Grams, and you can enjoy the rest of your time in Jamaa.

For a more detailed description on how to report and block a player, click here.

We realize receiving Jam-A-Grams that break the Animal Jam Rules can be alarming. If you would like us to personally look into an incident, please write to us at support@animaljam.com with the following details, and we’ll be sure to investigate the incident right away:

  • Username of player that sent the Jam-A-Gram
  • Username of player that received the Jam-A-Gram
  • Parent email of player that received the Jam-A-Gram
  • A description of the incident

Now go play wild, Jammer!